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Ontario municipalities - permitting status updates

19 Mar 2020 1:58 PM | Anonymous member (Administrator)

Permitting Update:

City of Toronto (Updated March 23, 2020):
As of March 17, City of Toronto will be providing essential services only. For the time being, this does not include the review and issuance of sign and building permits, or sign variance applications. The tentative time for the staff return will be on April 5, 2020, however this may be subject to change. The City of Toronto Sign Bylaw Unit has asked us to advise our members that they will make every effort to follow up on their permit and variance applications as well as any inspection requests upon our return.

Although the City of Toronto is currently not carrying out sign permit, intake, review, issuance or inspections; they have advised us of the following:

  • Most signs, with the exception of ground signs, only require a final inspection; as a result, installations for signs that have a valid sign permit can continue provided that the sign owners contact the Toronto Sign Bylaw Unit at 416-392-8000 or signbylawunit@toronto.cato let us know that the installation has taken place. Our inspectors will address these calls upon their return to work.
  • For ground signs with a valid sign permit, for the time being, a report from a professional engineer or architect can be submitted in place of a pre-pour inspection. Once again, the installers must contact the Sign Bylaw Unit and notify us of the installation so our inspectors can complete the final inspection upon their return.

Please note: We are working actively with the City officials to see what can be done to ensure that permitting can be moved online.  We communicated to them how essential it is that this is implemented as this would allow our sign companies to do work.

London - Closed

In response to this week’s latest developments regarding COVID-19 including the state of emergency declaration announced today by the Province of Ontario, please be advised the City of London is moving toward minimal operations and essential services only effective tomorrow.  Please visit the City of London’s webpage for updated information: www.london.ca

Please note: Effective tomorrow the Building Division’s Zoning and Sign Permitting area will be closed until further notice, during this time the processing, issuance and inspection of Sign Permits will cease.

You may choose to submit a site inspection report prepared by a professional engineer or architect covering each inspection stage as outlined on the permit card.

At a later date, the City will be requesting copies of said reports.  The building inspector may request the uncovering of any portions of the work involved.


City of Ottawa is working ½ from home and ½ from the office.  At this point the counters are shut down and they are not processing payment. 

Please note that Waterloo has listed Building permits and inspections under essential services and continue to review/issue them at this time.

Hamilton is processing permits online.

St. Catharines

St. Catharines, as of last night, are still accepting mail in permit applications.





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